For Bosch consumer products as vaccum cleaners, irons or MUM food processors, MultiCoker, machines or toasters, kettlers, filter, TASSIMO coffee machines, blenders, mixers we offer repairs by our experts in our well-equipped service and repair workshops.

Please check out the booking options offered on this page to book a repair.

Repair options:

Contact Bosch Home Appliances service hotline to book a repair

Get in contact with the Bosch Service Hotline to clarify how to book a repair. The Service experts will ask for some appliance data and a description of the problem.

Please provide the model number (E-Nr) of your appliance. The E-Nr. is needed to prepare the repair in the central workshop.

The E-Nr. is shown on the type plate of your appliance. It consists of three letters at the beginning followed by a mix of numbers and letters.

Bosch model numbers will always start with three letters and will always end by a “/” and two numbers as the last two signs.

Bosch Home Appliances service hotline

Please call +49 89 4590 3641 and a member of our Bosch service team will assist you further with booking an engineer visit.

Our call centre is open:

  • Monday to Friday: 08:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 09:00 - 16:00

Arrange a repair by sending your appliance to our repair workshop

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Repair FAQs

Is there a need for a repair or can I solve the issue on my own?

Is there a need for a repair or can I solve the issue on my own?

It’s always recommended to check the online selfhelp to identify the fault and to browse the FAQs. Many minor problems can be solved by your own to avoid a repair order.

Repair or buy a new appliance: does a repair makes sense?

Repair or buy a new appliance: does a repair makes sense?

Depending on the fault and the age and status of your appliance, our customer service will do an analysis and recommend whether a service repair is appropriate. We will give you advice on what is best to do. In most cases, a repair will be recommended as far as technically and economically worthwhile. Ultimately, it’s your decision about what happens to your appliance.

Which parts are used to repair?

Which parts are used to repair?

Our customer service only uses only original replacement spare parts – not copies or second-hand parts.

How much will the repair cost?

How much will the repair cost?

If your appliance is covered by the two-year manufacturer's warranty conditions there will no charge for the repair. In case the appliance is not covered by the manufacturer's warranty, you can check the fair and transparent repair prices. Our customer service carefully monitors the repair prices to offer you the best possible value for money.

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What's covered in the manufacturer warranty?

What's covered in the manufacturer warranty?

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Please insert your local manufacturer warranty conditions

Which data are needed to book a repair?

Which data are needed to book a repair?

For booking of a repair the Service experts will ask for some appliance data and a description of the problem. Please provide the model number (E-Nr) of your appliance. The E-Nr. is shown on the type plate of your appliance. It consists of three letters at the beginning followed by a mix of numbers and letters. Bosch model numbers will always start with three letters and will always end by a “/” and two numbers as the last two signs. If you need support to find the type plate please check the type plate finder above in the online booking tool.

How does Bosch Home Appliances Service contribute to environmental and climate protection?

How does Bosch Home Appliances Service contribute to environmental and climate protection?

Bosch Home Appliances Service offers the best support for a long product lifetime by providing repair services and Original spare parts. Theses services guarantee the functionality of your appliance over a long period of time. A long appliance life makes a considerable contribution to environmental and climate protection.

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